Company Information Kinky Connection is a company committed to offering great customer service, excellent value for money, discreet packaging and fast turnaround. Please Email us if you think there is anything we can do better to improve our service to you. Telephone No: 07736 298039 Email Address: cs@kinkyconnection.co.uk Address: Holador Group Po Box 174 Petersfield Hampshire Packaging Our packages are sent out in plain packaging with no mention of the contents. If you have special requirements then please fill in the special requirements field with your order or email us and we will take care of it, usually without incurring charges. Card We trade under the name of the Holador Group and what will appear on your credit card statement will be "Holador Group", so again we are keeping with the discreet approach for your privacy. Statement Kinky Connection will never pass any of your personal details onto any other company. We will use your details to process the order and may also use your contact details ourselves for notifying you of any special offers and promotions, however if you would prefer we did not then just check the appropriate box in your accounts page. The only personal items of information we will hold are those in your user account such as your name, address, phone number and email address. For audit purposes we will retain copies of credit card transactions No credit card information will be retained on our computer databases once a transaction has been processed.Security We use a very secure 128 bit SSL encryption identical to the one that all other reputable on line stores utilise. For us to offer this level of security we have to obtain a digital SSL certificate from a certification company trusted by Microsoft and Netscape in their browsers. Cookies Policy Kinky Connection will not store any permanent cookie information on your local computer. A cookie is a small file held on your local computer specific for a domain or url. It can contain personal information that a web site might use, so for example next time you arrive at a site it remembers your name, preferences or even your credit card. We do not use this facility. Some companies use cookies to help remember who you were for your next visit. Amazon.com do this for their one-click re-ordering system, but because we do not retain your personal information once an order is processed there is no point. We believe that you have greater peace of mind knowing that our systems provide greatest security. For this, the small price to pay is re-entering a few fields for each order. If you disagree, let us know and we will change our systems. Prices All prices shown are inclusive of VAT at a rate of 17.5%. Postage and packaging is FREE, yes FREE!! If you have any queries please just email us at cs@kinkyconnection.co.uk Shopping Online 1.You must be at least 18 years of age or have the legal right to possess adult products in your area or community and are not offended by adult merchandise including such things as Sex Toys, Bondage Equipment, Vibrators and other adult related products. By entering this website you have released and discharged the providers/owners and creators of this site from any and all liability which might arise from using this website. 2. All goods sold through this site are sold as 'novelty goods'. The vendor Holador Group trading as Kinky Connection cannot be held responsible for any injury caused. Products shown on this website may vary slightly from the images displayed. Holador Group trading as Kinky Connection cannot be held responsible for orders delayed by incorrect address information supplied during the checkout process. Material on this site may not be copied, reproduced, republished, downloaded, posted, broadcast or transmitted in any way. Use of this site constitutes your acceptance of these terms and conditions, this takes effect on the date you first use the site. These terms and conditions do not affect your statutory rights as a consumer. How Can I Complain? If you have any reason for complaint, please email us as soon as possible. We will investigate your complaint immediately and try to resolve it. Again if you see any way in which we can improve our service to you please let us know! Lastly we hope you enjoy your shopping experience with us and if you have any feedback please let us know as we are always trying to improve the services we offer to you. |